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CIPS L4M5 Exam is ideal for procurement professionals who are involved in negotiating contracts, agreements, and other commercial arrangements with suppliers and vendors. It is also relevant for professionals who want to develop their negotiation skills to enhance their effectiveness in other areas of procurement, such as supplier management and stakeholder engagement.
CIPS Commercial Negotiation Sample Questions (Q142-Q147):
NEW QUESTION # 142
Which of the following is active listening?
- A. Ignoring what the other party has to say
- B. Encouraging the other party to do all the talking
- C. Agreeing with what the other party has to say
- D. Summarising what has been said
Answer: D
Explanation:
Summarising what has been said is a key component of active listening, as it demonstrates understanding and engagement in the conversation. Active listening involves confirming and clarifying information, which helps build rapport and ensures accurate communication, as outlined in CIPS's guidelines for effective negotiation communication.
NEW QUESTION # 143
A procurement manager is preparing fora negotiation with an important supplier. He plans to withhold some crucial information so that his company gains the upper hand in the negotiation. Is this correct when considering using integrative approach to the negotiation?
- A. No, this approach requires honest and open discussion
- B. Yes, the buying organisation must maximise its gain, even at the detriment of the other party
- C. Yes, the supplier must know what buyer wants and how to provide that even when the buyer is silent on these matters
- D. No,holding back information will prompt the supplier gain higher negotiation power
Answer: A
Explanation:
Integrative negotiation is a negotiation strategy in which the involved parties work together to find a solution that satisfies the needs and concernsof each. This process often involves group brainstorming and creative thinking for individuals to suggest different ideas that benefit both parties.
Compromising is often common in integrative negotiation, and both sides may need to give up certain needs to reach a solution. Honesty can also promote successful integrative negotiation because it can lead to a comprehensive understanding of the issue and what each party needs to be satisfied with the result.
NEW QUESTION # 144
"BATNA is a concept that should be considered at the start of negotiations." Is this statement correct?
- A. Yes, because it is a legal requirement for negotiations
- B. Yes, a buyer should always have an alternative plan for leverage
- C. No, these are rarely used and therefore it is not necessary
- D. No, a buyer should wait until a fallback position is needed, then develop it
Answer: B
Explanation:
BATNA (Best Alternative to a Negotiated Agreement) is a core preparation concept and should always be considered before negotiations begin. It gives the buyer clarity on the minimum acceptable outcome and provides leverage by ensuring they do not accept a deal worse than their alternative. BATNA is not a legal requirement, nor should it be developed only when negotiations fail, as this weakens negotiating confidence and decision-making. CIPS emphasises BATNA as a fundamental planning tool that underpins effective and disciplined negotiation behaviour.
Reference: CIPS L4M5 Commercial Negotiation (CORE), 2nd edition - LO 2.2: BATNA and walk-away points in negotiation preparation.
NEW QUESTION # 145
A building firm has been awarded a contract to construct an office block. Which is a direct cost?
- A. Cost of materials
- B. Cost of office space
- C. Cost of legal fees
- D. Cost of insurance
Answer: A
Explanation:
Direct costs are attributable to a specific project - in construction, this includes materials and on-site labour.
Legal fees, insurance, and office space are indirect costs, as they support the business overall but are not tied to one project. For buyers, distinguishing direct from indirect costs ensures pricing transparency and helps challenge excessive overhead allocations. This knowledge strengthens cost breakdown negotiations in project contracts.
Reference: CIPS L4M5 (2nd ed.), LO 2.2 - Direct vs indirect costs in supplier pricing.
NEW QUESTION # 146
Which of the following are most likely to be fundamentals of Fisher & Ury's principled negotiation?
1. Depersonalise the argument
2. Focuson positions
3. Generate creative options
4. Using subjective criteria
- A. 1 and 4 only
- B. 2 and 3 only
- C. 2 and 4 only
- D. 1 and 3 only
Answer: D
Explanation:
Explanation
Principled negotiation is based on four fundamentals: people, interest, options andcriteria:
Diagram Description automatically generated
1st Principle: separate the people from the problem: Negotiator should depersonalise the situation and accepting that the subject matter of the negotiation. This can be difficult for untrained negotiators, but this is a key skill to develop
2ndprinciple: focus on interests, not positions: It is important in principled negotiations not to focus on their parties' positions (what are expressed during negotiations), but on the interests (underlying needs) behind them
3rd principle: invent options for mutual gains: this principle aims to help the parties find a solution that both would benefit from. The more options - or tradeables - that can be brought to the table the better.
4th principle: insist on using objective criteria: is about making sure that the negotiation stays focused on outcomes based on objective criteria and that it is productive.
LO 1, AC 1.2
NEW QUESTION # 147
......
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